![]() HRD support posted the entirety of the software’s license agreement into the support ticket, including #8:Ĩ. N2SUB later posted a PDF of the support ticket. ![]() Many pages of comments followed with speculation as to what exactly happened. TWO DAYS LATER, THEY CONTACTED ME AND STATED THEY WOULD UNLOCK MY SOFTWARE IF I REMOVED THE REVIEW I POSTED. I called the support line and asked them to explain what they were doing, and they informed me that I was blacklisted and the file they directed me to download blocked the software on my computer from running. We would also like to request that you NOT RENEW your support nor use our software due to the review you placed on eHam back in September. “I’m sorry, but your support has expired and we are unable to provide any further support. I reported this in the ticket, and got an IMMEDIATE response: ![]() I followed their directions, and once the download was installed the program started, displayed the splash screen and then completely shut down. I opened a support ticket with HRDSOFTWARE, and was told that I needed to download and install the latest build of version 6.22, and then they would be able to provide support. On Thursday, December 15, 2016, in a post entitled “Ham Radio Deluxe Support hacked my computer,” N2SUB said: UPDATE – HRD Software has posted a statement on the issue.
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